SaaS platform for Moroccan insurance agencies

AI Gestion, claims-management software for insurance agencies in Morocco

From quote intake to case closure: expert selection, email dispatch and follow-up, automatic reminders, AI-powered reply analysis, all within a strictly isolated space for your agency.

Access to the agency's Google account is used solely to send, receive, track, and archive the emails needed to process claim cases, through the agency's professional Gmail mailbox.

Product preview

A workspace built for your teams

Cases, expert conversations and documents centralized in a single interface, available in French, English and Arabic.

Everything your agency needs

A complete platform, from first client contact to case closure.

Multi-agency isolation

Each agency operates in a strictly isolated data space, with dedicated roles and permissions for managers, agents and clients.

WhatsApp & Gmail integrated

Receive quotes via WhatsApp, and send and track expert conversations directly from the agency's Gmail mailbox.

AI-powered reply analysis

Expert replies are automatically classified, with an adjustable confidence threshold and manual review when in doubt.

Tracking and dashboards

Overview of cases as a table, cards or kanban board, with filters, export and a full history for each case.

Secure document management

Upload, antivirus scanning and automatic conversion of attachments, with scheduled purging according to your agency's retention policy.

Simplified billing and subscription

Track your usage, quotas and invoices from a dedicated space, with plans suited to your agency's size.

Second module

Build your agency's website, no developer required

An independent module, activated separately at any time: visual editor, online quotes, and built-in CMI payments.

Visual editor

Build your site in minutes from ready-made templates, without writing a line of code.

Online quotes

Visitors request a quote directly from your site; requests land straight in your management workspace.

Online payments

Collect card payments from your clients through your own CMI integration, with no third party involved.

Independent from claims management

Activated separately from claims management, with its own free trial.

How it works

A fully automated flow, with human oversight at every key step.

  1. 1

    Quote intake

    The quote arrives via WhatsApp or manual entry, and a case is created and linked to the right client.

  2. 2

    Expert selection

    The agent picks an external expert; the quote is automatically sent via the agency's Gmail mailbox.

  3. 3

    Automatic reminders

    The platform follows up with the expert on a configurable schedule until a reply is received.

  4. 4

    Reply analysis

    The reply is automatically classified by AI; ambiguous cases are sent for manual review.

  5. 5

    Billing or closure

    Depending on the outcome, the case moves to billing, a report or closure, with a full history.

Connected to the tools you already use

No manual re-entry: your existing channels feed the platform directly.

Gmail

Secure connection to the agency's mailbox for sending, tracking and archiving conversations with experts.

WhatsApp Business

Receive client quotes and automatic notifications via a WhatsApp number dedicated to your agency.

Artificial intelligence

Automatic classification of expert replies to speed up case processing.

Security at the core of the platform

Your data is isolated, encrypted and continuously monitored.

Strict multi-agency isolation

Data is never accessible across agencies.

Encryption at rest

Access tokens and sensitive documents encrypted (AES-256-GCM).

Two-factor authentication

Two-factor authentication (TOTP) for staff accounts.

Immutable audit logging

Every sensitive action is recorded in a tamper-proof audit log.

Oversight

A clear view of your agency's activity

Track open cases, deadlines and expert workload at a glance.

Suited to different agency profiles

A configurable platform, whatever the size of your organization.

Multi-branch agencies

Centralize case tracking across several branches while keeping access scoped per team.

Independent brokerage firms

Automate reminders and reply classification to focus on client relationships.

Fast-growing agencies

Absorb a growing volume of cases without adding weight to your internal processes.

Frequently asked questions

How is my data isolated from other agencies?

Each agency has a strictly isolated data space: no user, case or document is ever accessible from another agency.

Which channels are supported for receiving quotes?

Quotes can be received via WhatsApp or entered manually by an agent, depending on your preferences.

How does sending quotes to experts work?

The quote is automatically sent via your agency's connected Gmail mailbox, with scheduled reminders until a reply is received.

How does AI analyze expert replies?

Each reply is automatically classified against an adjustable confidence threshold; uncertain cases are sent for manual review before any action is taken.

What pricing options are available?

Three standard plans plus a configurable custom plan. See the Pricing page for details.

How do I request a demo?

Use the "Request a demo" button at the top of the page or our contact form; our team will get back to you promptly.

Ready to modernize your claims management?

Talk to our team to see how AI Gestion can fit your agency.